Arizona, United States |

Refund and Returns Policy

Cancellations should be made within the same day the order was placed, by phone or email Cancellations require authorization and we reserve the right to charge up to 15% of the value of the canceled merchandise. All orders placed will be shipped within 3-5 business days.

Methods of Payment

  • VISA

Returns are only accepted if the item is damaged on arrival or the wrong item was sent. Damaged returns will be accepted within 7 business days from the ship date. Damaged returns will be issued a store credit. We do not issue refunds in any case. Every RA will be resolved, case by case. Please note: All returned items MUST be in their original purchase condition; including the original product packaging and labels. In order to submit a new claim please send an email to with the following information:

Company name

  • Invoice #
  • SKU#
  • Quantity
  • Reason for return
  • Photo of damaged item(s)

Once we received your claim, you will receive a confirmation with a RA (Return Authorization) number. The RA number MUST be written on the original packing before sending the package back. Please allow 10-15 business days for your return to process.

* Returns without an RA# will not be accepted.

Need help?

Contact us at for questions related to refunds and returns.